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Henderson Chevy Collision Center...Will not recommend.

12/13/21

  02:01:00 pm by Vincent The Dragon, Categories: Announcements [A]

So as you know, I roller over a dead deer in the middle or the Interstate coming home at night.
Someone else hit the thing and of course, left it in the middle of the road. Someone about a mile in front of me also hit the thing. Its dark and just over a hill so there was little to no time to react to the lump. I managed to center the car over it but that was all I had time to do. The truck in front of me was disabled by the impact, breaking his radiator. Ditto to me as it folded my radiator in half.

Progressive insurance company was fast and polite and did a great job.

The towing company not so much but it all got worked out...6 hours into setting at the side of the road…

The collision center did not have much of a job to do; Radiator, AC condenser, radiator support lower, guts and stuff hanging under the car, passenger floor pan bent up, mid frame stabilizer bar bent, broken muffler hanger.

They did the radiator, condenser and lower radiator support with paint and literally nothing else and they left some things unattended with the radiator.

It took a week, nothing wrong there but I got zero updates or feedback at all from them. The day of pickup all the guy there would say is that I pay my part over there. I asked if he knew where they put my tow bolt but all he would do was bring up a terrible phone photo as some sort of proof that it did not have one...One, the picture did not show the part of the car where the bolt screws into. Two, I put the bolt there myself while waiting for a tow so the tow guy did not have to dig it out from where it’s stored in the car. I went to the pay window and tried to have the same conversation however big but Betty was not going to get off her ass and would not give keys without payment.

I found the bolt...also my car stank like rotting flesh...and made some odd noises.

So over the weekend, I had the car in the car port at home up on blocks so I could wash the under carriage and hand dig out guts and bone in the cold. The noise was the muffler resting on top of the mid frame bar, which was bent up several inches. I removed the broken muffler hanger for now and reformed the structure bar. There is also a holding bracket assembly that holds up all the fuel and return lines that is all bent. I will have to remove it, reform it and put it back on some other day. I don’t want it to rub holes in the fuel or return lines. They did nothing about the passenger floor pan, easy to fix by just walking around inside the car. They did nothing about the oil filter with a big damn dent in it either. They also clipped off all of the wire ties that run along the top of the radiator fan shroud assembly rather than unhook them so now that wire harness is just resting on top of the shroud and could fall into the fan blades. I’ll have to purchase new clips.

I will never have another vehicle there for any repair and they are permanently off the list of places to ever purchase a new or used vehicle.

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